Information used by the store
When you check out, Vanta Noir receives your name, email, phone number, delivery address, purchased items, payment reference and payment status. We use this information to process and deliver orders, answer enquiries, handle returns and maintain transaction records. Order details are stored even if payment is not completed.
Service providers
Hosting and storage services support the website and order system. Paystack processes payments; the store does not receive or store full card details. Order contact and delivery details are shared with service providers when needed for fulfilment. An email delivery provider sends order and subscription messages when configured. Providers may process information in other countries.
Browser storage & analytics
Your bag, saved items, preferred measurement unit, consent choice and purchase-event deduplication markers can be stored in this browser. A temporary receipt-access token is held in session storage for the checkout tab; it expires after seven days and does not contain your address or contact details. We do not save your checkout address or contact details in browser storage. Optional Google Analytics measures page visits and shopping activity only when you allow it. Advertising personalisation and Google signals are disabled. Checkout contact details are not included in our analytics events.
Change your analytics choice at any time. Declining analytics does not prevent shopping.
Saved designs & product interest
When you save a design, we record its colour and any size preference with a random browser identifier. This helps us decide which designs to release. We count likes and confirmed launch alerts separately; a like is not an order. Unsave a design to remove its vote. Clearing browser storage removes your identifier but does not remove earlier votes from the store’s counts.
Reviews & subscriptions
Published reviews show the display name, rating, fit feedback and review text. The email and order reference used to verify a review remain private. Email subscriptions require confirmation; use the preference link in a subscription email to unsubscribe.
Retention & requests
Order and support records are retained for fulfilment, accounting, disputes and applicable record-keeping requirements. Access is restricted to authorised staff according to their role. Contact customer care to request access, correction or deletion of your information or to raise a privacy concern. Some records may need to be retained for legal or transaction purposes.
Depending on the applicable law, you may also request restriction of processing, object to processing or request a portable copy of your data. You can withdraw optional consent without affecting earlier lawful processing. You may raise a complaint with the Nigeria Data Protection Commission.
Mobile app preferences & notifications
The app stores display, image-quality and network preferences on your device. Exchange-rate requests are sent to ExchangeRate-API. Enabling order push notifications links a device token to your account for delivery through Expo and Google notification services. Disable these notifications in the app settings. Notification messages direct you to your account to view order details. Optional network acceleration can use mobile data for public catalogue requests when Wi-Fi fails.